Last updated: April 1, 2026
Important notice
Nurty is a wellness companion, not a licensed medical provider. It is not a substitute for professional mental health treatment. If you are in crisis or experiencing a medical emergency, please call 988 (Suicide & Crisis Lifeline) or 911.
By creating an account or using Nurty, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use the service.
Nurty provides an AI-powered wellness companion using evidence-based therapeutic approaches including IFS, CBT, and Logotherapy. The service is for informational and personal growth purposes only and does not constitute medical advice, diagnosis, or treatment. Nurty is not a licensed therapist, counselor, or healthcare provider. No therapist-patient, doctor-patient, or counselor-client relationship is created by using Nurty. Always consult a qualified mental health professional for clinical needs.
You must be at least 13 years old to use Nurty. By using the service, you represent that you meet this requirement. Users under 18 should have parental or guardian consent. If you are experiencing a mental health crisis, suicidal thoughts, or any medical emergency, please call 988 (Suicide & Crisis Lifeline), 911, or go to your nearest emergency room immediately.
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately of any unauthorized use at security@nurty.co.
You agree not to use Nurty for any unlawful purpose, to abuse or attempt to harm other users, to reverse-engineer or scrape the service, or to impersonate any person or entity.
Paid plans are billed in advance on a monthly or annual basis. Cancellations take effect at the end of the current billing period. Refunds are available within 7 days of initial purchase for new subscribers.
If you opt into the Supervisor feature, you consent to a licensed therapist reviewing session summaries and AI interaction logs. This feature is designed to enhance your care and is always opt-in.
Your conversations are processed by third-party AI services (Anthropic Claude, OpenAI) to generate responses. These providers do not retain your data after processing. By using Nurty, you consent to this processing. AI-generated responses may not always be accurate or appropriate for your situation — they are not a substitute for professional judgment.
Nurty and all its content, features, and functionality are owned by Nurty, Inc. You retain ownership of any content you create within the app (session notes, journal entries). You grant us a limited license to process this content to provide the service.
Nurty is provided 'as is' without warranties of any kind. We do not guarantee the service will be error-free, uninterrupted, or meet all your needs. Therapeutic outcomes vary by individual. AI responses are generated algorithmically and may contain errors.
To the maximum extent permitted by law, Nurty, Inc. shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service.
We may modify these terms at any time. Continued use of the service after changes constitutes acceptance of the new terms. We will provide 14 days notice for material changes.
These terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. Any dispute arising under or in connection with these terms is subject to the exclusive jurisdiction of the courts of Vancouver, British Columbia.
Questions about these terms? Email legal@nurty.co or write to: Nurty, Suite 250 — #1710, 997 Seymour St., Vancouver, BC V6B 3M1, Canada.